The Smile CollectiveHIF Choice Network

At The Smile Collective, we’re committed to making quality dental care easier, more accessible and more affordable for you.

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Why We’re a Member of theHIF Choice Network

At The Smile Collective, we’re committed to making quality dental care easier, more accessible and more affordable for you.

That’s why we’re proud to be part of the Health Insurance Fund of Australia (HIF) Choice Network, a program designed to give HIF members more value and greater peace of mind when attending our practice.

The Smile CollectiveWhat is the HIF Choice Network?

The HIF Choice Network is a provider network being established by HIF, whereby dental practices agree to provide certain preventive dental services at no-out-of-pocket (“no-gap”) expense for eligible HIF members.

Key features include:

  • Eligible HIF members receive 100% back (no-gap) on up to two visits per year for check-ups, cleans and other preventive dental services when seen at a Choice Network provider.
  • The network operates on the basis of agreed maximum chargeable amounts for those listed preventive services, so that HIF members and providers both have clarity on the fees involved.
  • Being part of the network does not prevent members from visiting non-network providers; however the “no-gap” benefit only applies when they see a Choice Network provider.

The Smile Collective What Does It Mean for You as a Patient?

Because we are part of the HIF Choice Network, here’s what that means when you choose us for your dental care:


More affordable preventive care

If you’re an HIF member with eligible Extras cover and attend us for your routine visits (check-up, clean or other listed preventive service), you may pay no out-of-pocket cost for the visit, provided you meet HIF’s eligibility criteria.
This means fewer financial barriers to keeping your teeth and gums healthy and more regular preventive visits, which can mean fewer surprises down the track.

Clear, predictable fees

As part of the network we adhere to the agreed maximum charge amount for the listed preventive services. This means you can expect that there will be no hidden extras for those services covered under the network. If you require additional or more complex treatment beyond the network-listed services, we will discuss that with you in advance.

Expertise, convenience and continuity

You’ll receive your preventive treatment from our experienced team in Brisbane, with the same high-quality care you expect at The Smile Collective. Being part of this network simply means you get the added advantage of HIF’s simplified benefit, without sacrificing our standard of care or comfort.

Flexibility and choice

If you are an HIF member with a plan that includes Extras, our membership of the network gives you the option of no-gap preventive visits here. But if you prefer to see another provider or need a specialist service outside the network scope, you still have freedom of choice. The HIF Choice Network benefit is simply a valuable option when you choose us.

Our Dental Team

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Greensborough

Greensborough

Mooroolbark

Mooroolbark

Mount Eliza

Mount Eliza

Mornington

Mornington

Oakleigh

Oakleigh

Strathmore

Strathmore

The Smile CollectiveImportant Things to Know

  • The no-gap benefit only applies to those specific preventive services listed by HIF under the network agreement (for example, a check-up and clean) and up to the annual number of visits allowed.
  • Your Extras cover may still be subject to waiting periods, annual limits or service limits as per your policy with HIF.
  • If you require other dental treatment (for example, a filling, root canal, crown, orthodontics etc.) that is not included in the network-listed services, standard out-of-pocket costs may apply. We’ll always provide a clear quote beforehand.
  • If your HIF plan or eligibility changes, or if you require specialist referral outside the Choice Network services, make sure to check with HIF what benefit applies.
  • Being part of the network doesn’t mean we limit your treatment to only what HIF covers. At The Smile Collective we always tailor care to your dental health needs and preferences, and we’ll discuss all options.

The Smile CollectiveHow to Access the Benefit

Ensure you are an HIF member with eligible Extras cover and that The Smile Collective is registered under the HIF Choice Network (we are).

When booking your appointment, let our team know that you are an HIF member and would like to take advantage of the Choice Network benefit.

When you attend your appointment for the listed preventive service, we will claim directly from HIF on your behalf and apply the no-gap benefit (where applicable).

If any additional treatment is identified outside the covered services, we’ll provide a separate treatment plan/quote and you may choose whether to proceed.